Important 

• DO NOT UNPLUG YOUR NEW PHONES FOR ANY REASON!!!

• These new telephone instruments work on this system only.

• (THEY WILL NOT WORK AT HOME)

 PRIME DIRECTORY NUMBER 

• Your main extension number (also known as your primary directory number or PDN) is assigned to the right-hand bottom key on your phone.

 DIRECT IN-WARD DIALING 

• If your PDN is within the following ranges: 4XXX you may receive incoming calls directly at your work station without the assistance of an internal operator by adding (510) 259-plus the four digits of your extension.

• Disconnect a call on any active extension by hanging up the handset or by pressing the Goodbye Key.

 HOLD KEY 

• Place an active call on hold by pressing the HOLD key.
• Return to caller by pressing the extension key beside the fast flashing indicator.

 VOLUME CONTROL BAR 

• Adjust the volume on your set by using the volume control toggle key (<<<>>>).
• Raise the ring volume by tapping on the right side of toggle key while phone is ringing.
• Lower by tapping the left side.
• For additional adjustments to Ringer, Buzzer, Speaker, Handset, and Headset volumes, use your Navigation Keys under Options. Press DONE to complete your change.

 TO PLACE A CALL 

• Lift handset or press Headset key if using a Headset.
• Hear dial tone
• Refer to "DIALING INSTRUCTIONS" and begin dialing.

 TO REDIAL LAST NUMBER DIALED 

• Press the extension key twice to activate last number redial
  -OR-
• Lift handset, press indicated line once

 TO ANSWER A CALL 

• Lift handset
  -OR-
• Press the extension key beside the flashing indicator
• Pick up handset
  -OR-
• Press the extension key beside the flashing indicator
• Begin speaking if Handsfree/Mute is allowed

 TO TRANSFER A CALL 

• While on an active call, press the TRANSFER key
• Dial the number of the person you're transferring to.
• Press the TRANSFER key again to complete transfer.
• The original party is on hold and you can either wait for the called party to answer and speak privately before completing the transfer or you can complete the transfer while it is ringing.

 TO RETURN TO THE ORIGINAL CALLER 

• Before the transfer is completed, press the extension key beside the fast flashing indicator.
• The called party is disconnected and you are reconnected to the calling party.

 TO CONFERENCE A CALL

• While on an active call, press the CONFERENCE key.
• Dial the number of the person you wish to conference.
• Press the CONFERENCE key to complete conference .
• You may repeat this up to 5 times to include up to 6 parties.
• If the person you added to the conference is unavailable, press the GOODBYE key, then press your Line (DN) key to return the original call.
• Group listening allows you to activate the speaker while speaking through the handset allowing additional parties to listen to both sides of the conference. Refer to user guide for additional information.

This feature is used to "park a call" if a caller has requested that a person be paged or be located within the organization. The call is put in a "parking" situation and then is picked up by the called party when located. To park a call:

• Press Park key
• See the (1000-1019)
• Press Park key again

 CALL PARK (Retrieving the Call) 

• From any telephone
• Lift handset and dial the system park number the call was parked on.

 AUTODIAL (Programming) 

• Without lifting handset, press AUTO DIAL key (Indicator light will flash).
• Dial the number you wish to store. (Remember to dial necessary digits for outside line access).
• Press AUTO DIAL key again (Indicator light will go out).

 AUTODIAL (Using) 

• Lift handset, press AUTO DIAL key.

 CALL FORWARD 

• Without lifting handset, press FORWARD key once (indicator light will flash)
• Enter the extension that you want your calls to be redirected to (must be a valid 5-digit extension).
• Press FORWARD key again (indicator light will go solid).

 TO CANCEL CALL FORWARD 

• Press FORWARD key once (solid indicator light will extinguish).

 TO FORWARD TO LAST CALL FORWARD 

• Press FORWARD key twice (indicator light will go solid).

 SPEED CALL (Programming) 

• Without lifting handset, press SPCCTLR (SPEED CALL) key.
• While flashing, dial one digit access code (0-9) then the number you wish to store in speed call list. **Remember to include the necessary digits for outside line access.
• Press SPEED CALL key again (indicator light will go out).
• You must repeat these same steps to store each number, using a different one digit code each time.

 SPEED CALL (Using) 

• Lift handset, press SPEED CALL key, dial one digit code, wait for system to process call.

 EXPRESS MESSAGE 
(To send a voicemail message 
without logging into your mailbox.)

• Lift handset, press auto dial pre-programmed for express messaging or dial x4443.
• Enter mailbox number, plus #.
• Leave Message.
• Dial 83 to log out of voicemail or hang up.

   HANDSFREE (SPEAKER) 

• To activate the speaker for handsfree two-way conversation:
• Press Handsfree/Mute key
• Dial number
• When party answers, speak toward the microphone

• To use handset at anytime during conversation:
• Lift handset
• Speaker goes off, call is received through the handset

• To return to speaker:
• Press Handsfree/Mute key
• Hang up the handset

• To mute (turn off) microphone while in Handsfree mode:
• Press Handsfree/Mute key (indicator flashes)
• The party on other end cannot hear you

• To turn the microphone back on:
• Press Handsfree key (steady indicator)

 MESSAGE KEY 

(Direct Access to Call Pilot Voice Mail System)

• Lift handset.
• Press the MESSAGE key.
• Call Pilot voicemail will answer and ask for mailbox number (your extension number).
• Enter your mailbox number followed by the "#" sign.
• Enter your password followed by the "#" sign (Your default password is 11 plus the your four digit ext.).
• Follow Voicemail instructions to retrieve messages.

 DIRECTORY DISPLAY AND CONTROLS 

• The M3903 and M3904 have three directory features that can be found under the DIRECTORY/LOG KEY:
• CALL LOG, records inbound calls. Can be adjusted to log only unanswered incoming calls.
• REDIAL, records outbound calls.
• DIR, (Personal directory) saves calls that have been presented to the CALL LOG or REDIAL by utilizing the COPY key.
• The QUIT key ends an active application which does not effect the status of the calls currently on your telephone.

• Select a language.
• Change a feature key label
• Contrast adjustment
• Volume adjustment
• Choose Ring type
• Set Call log option (M3903 and M3904)
• Use Caller ID name match (M3904 only)
• Use Live dial pad (M3904 only)
• Area Code setup
• Set call timer
• Format time and date
• Set Key Click
• Use Headset External Alerter and Recorder Interface (M3903 and M3904)
• Call indicator light
• On-Hook default path
• Display diagnostics
• Activate Group listening
• Set Meridian Communications Adapter controls.